
Dr. Chidi Okonkwo
General practice · Enugu
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SHATS connects rural communities to real Nigerian doctors — by video, by voice, or from a basic phone with no internet at all. And a trained health worker in your own village to sit beside you while you talk.
No smartphone, no data? Dial *737# from any phone.
The problem
Most Nigerians who die of treatable illness do not die because the medicine does not exist. They die because the road to it is too long, too expensive, or too late at night to travel.
0.0
doctors per 10,000 people
The WHO's minimum threshold for adequate coverage is 10. Nigeria has never reached it.
0%
live outside the cities
Where the fewest doctors, clinics and ambulances are. World Bank, 2024.
0.0%
of the world's maternal deaths
Happen in this one country. WHO, Trends in Maternal Mortality, 2023.
How it works
No forms to fill. No words to spell. Every screen asks one question and reads it out loud if you want it to.
Tap the picture that matches how you feel. Press Listen and the question is read to you in Igbo, Hausa, Yorùbá or Pidgin. Nothing has to be typed, and nothing has to be spelled.
Question 1 of 3
Fever
Ahụ ọkụ
Cough
Ụkwara
Belly pain
Afọ mgbu
Cannot sleep
Anaghị ehi ụra
Real Nigerian doctors, with the languages they speak and the fee they charge shown side by side. You agree the price before anything begins. There is no second bill at the end.
Choose a doctor
This is the whole price. Nothing is added at the end.
Video when the network is strong, voice when it is weak — it changes by itself and you never have to know why. If you want, the health worker in your village sits beside you and holds the phone.
Dr. Chidi Okonkwo
You are connected · 04:12The network got weak, so we moved you to voice. The doctor can still hear you.
Ngozi Eze, your health worker, is in the room with you.
The prescription goes to the chemist nearest you, and the record stays yours whether you are online or not. If it turns into an emergency, one press reaches a health worker, a doctor and a facility at the same time.
After the visit
Your record was saved — on SHATS and on your own phone.
Why this one works here
Most telemedicine assumes a smartphone, a data plan, a card and a shared language. In rural Nigeria that is four assumptions too many.
Dial *737# and book a doctor through a menu, the same way you buy airtime. No app, no data, no smartphone.
Your health worker's phone keeps working offline and sends everything the moment there is signal again.
MTN MoMo, OPay, bank transfer — or cash handed to your health worker, receipted on the spot.
Igbo, Hausa, Yorùbá, Pidgin and English. Every screen will read itself out loud if you ask it to.

The person in the middle
SHATS does not drop an app into a village and hope. Every community has a Community Health Worker — someone from there, trained and equipped — who registers people, takes blood pressure and temperature, sits in on the consultation, and carries the cases a phone alone cannot carry.
Who you will meet
Licence verified with the Medical and Dental Council of Nigeria, identity confirmed, and every consultation recorded. If a doctor is struck off, their account closes the same day.

General practice · Enugu
Family medicine · Kano
Paediatrics · Ibadan
When it is urgent
An emergency does not wait for a booking. The alert goes out to everyone who can help at the same time, and it keeps moving down the line until somebody accepts it.
Between visits
Health information written for people who were never taught to read it — short, spoken, and free whether or not you ever book a consultation.
Safety and privacy
Rural patients are used to their history living in a paper file in a building they cannot get back to. On SHATS it travels with them.
Your history goes with you to any doctor you choose, on SHATS or off it.
A doctor sees your record only for the consultation you booked. Every opening is logged.
Built to the Nigeria Data Protection Regulation. Consent is recorded before anything is shared.
If you are enrolled, your cover is applied before you are ever asked to pay.
Where to start
No smartphone? Dial *737# from any phone in Nigeria and a health worker will call you back.